If you have forgotten your username or password please select Forgot your password? on the login page, and follow the steps to reset your password.

Reminder: The Subcard® Loyalty and Gift program closed on 31 August 2026. If you didn't opt-in to transfer your account, your previous login is no longer active in the Subway® app. Don’t worry, simply create a new Subway® login or browse as a guest. Either way, your favourite subs are waiting for you.

Still stuck? Contact us using the form below and we'll get you sorted.

The Subcard® Loyalty and Gift program closed on 31 August 2026. If you have valid and unexpired Gift Dollars, please visit subcardgiftrefund.com.au for details on how to submit a claim.

Good news, the Subway® app is here to stay with app-exclusive deals.

Following the closure of the Subcard® Loyalty and Gift Program on 31 August 2026, guests with a valid and unexpired Gift Dollars balance may submit a claim to receive a refund of their unexpired Gift Dollars. To be eligible, your Gift Dollars must be valid and unexpired at the date you submit your refund request. Details about the Gift Dollar Refund Program are available on the Subcard® refund program website subcardgiftrefund.com.au, including terms and conditions of the Gift Dollar Refund Program.

You may apply for a refund of your valid and unexpired Gift Dollars by visiting subcardgiftrefund.com.au, completing the refund form, and emailing it, along with any supporting documents as set out in the form to subcardgiftrefund@bhn.com

The website and online refund form are available from 1 September 2026 at subcardgiftrefund.com.au. Eligible refunds are issued as a digital Visa prepaid card by Blackhawk Network Australia, which has been appointed by Subcard® to administer the refund process, and are sent to the email address provided on your refund form.

For more information, please see the Subcard® gift refund website at subcardgiftrefund.com.au

By downloading the Subway® app, you will be able to:

•  Receive exclusive promotional offers and vouchers direct to your app.
•  Save and reorder your favourite subs with just a few swipes.
•  Click & collect your next meal or get it delivered.

It's the perfect way to feed groups of people. From small, casual gatherings to large meetings, we offer delicious choices, including vegetarian and wrap platters made with gluten free wraps, always made just the way you like. Although we take steps to reduce chances of cross-contamination, we prepare our products on shared equipment so we cannot guarantee our menu items are gluten free.

Our catering is available to order conveniently through our Subway® app or online with just a few clicks.

We offer a variety of delicious and great value products - always made just the way you like. We also provide unparalleled convenience and customer service to assist you with your catering requirements.

Catering is available same day through our app for up to 4 platters. You can order larger amounts of catering. We recommend you contact your local restaurant directly if you have any urgent or larger orders and the restaurant will assist you.

Absolutely! You can always build your order just the way you like. If you would like veggies or toppings on the side, specific types of breads or have any other special requests, just let us know. We’re happy to try to accommodate you.

We can cater for a variety of dietary requirements. Please ensure you notify the restaurant as part of your order and we will try to assist you if possible.

Additionally, we have wrap platters made with gluten free wraps and other ingredients. Although we take steps to reduce chances of cross-contamination, we prepare our products on shared equipment so we cannot guarantee our products are gluten free.